Igniting Workplace Enthusiasm
 
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Events Summary

Courses

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

Dale Carnegie Sales Training: Winning with Relationship Selling

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Leadership Training For Managers

Leadership development has meant different things in different times. The modern leader knows that it means developing the skills needed to motivate the modern team. These necessary skills can be learned through a leadership development training program, which is less stressful than being forced to learn the skills on the job. Working your way up the ladder, you've experienced numerous leadership styles from the previous generations of managers.

Three Day Seminars

Dale Carnegie Sales Training: Winning with Relationship Selling

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Strictly Business: The Dale Carnegie Immersion Seminar

This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.

One Day Seminars

Step Up to Leadership

'Tell me what to do and I'll do it to protect my job. Motivate me to want to do it and I will do it to the best of my ability.' Supervisors and managers who understand this simple truth and know how to implement it create impact in today's organisations. They get results because they know how to lead a team - not just manage it.

Events

Customer Service - Attitudes for Service

The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. Applying behaviours of helpfulness, genuine interest and respect moves customers from hostile or ambivalent to supportive and enthusiastic. This workshop begins with taking 100% responsibility for yourself and the attitude you convey. Each time you come into contact with a customer your attitude is showing.

Leadership Blindspot Workshop

This Business Briefing will help you to: - Identify which leadership trends from our research may be impacting your organisation - Learn how your leaders can drive employee retention and satisfaction - Uncover common leadership blind spots that may be undermining your corporate culture - Begin a process to bridge your organisation's leadership performance gaps

Time Management Workshop

Time escapes minute by minute and hour by hour. Nothing you do will stop or rewind a clock or calendar. There are no short-cuts to managing yourselves more effectively. The two major keys to time management are understanding where time is spent and focussing efforts on issues with higher levels of importance. In this workshop, you will start by discovering where your time gets spent. You will review specific tools and approaches that help people stay on target, reduce procrastination and ge

 
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